Privacy & Data
Your personal data, payment details, and account information deserve to be handled with care. This Privacy Policy explains exactly what r789 collects, why we collect it, how we use it, and what rights you have as a Pakistani member of our platform.
This Privacy Policy applies to all r789 members in Pakistan. By registering an account and using the r789 platform, you confirm that you have read this Policy and consent to the data practices described here. If you have any questions, our support team is available 24/7 at support@r789.wine.
r789 is an online betting and casino platform operating at r789.wine, serving players across Pakistan. For the purposes of this Privacy Policy, r789 is the data controller — meaning we are the entity responsible for deciding how your personal data is collected, stored, and used.
r789 is committed to handling personal data responsibly, transparently, and in a way that respects the privacy of every Pakistani member on the platform. This Policy explains our practices in plain English — not legal jargon designed to confuse you.
Data Enquiries: For any privacy-related questions or requests, contact the r789 team at support@r789.wine. We aim to respond to all data-related requests within 30 days.
r789 collects personal data only where it is necessary to operate the platform, verify your identity, process PKR payments, and comply with legal requirements. The following table sets out the main categories of data r789 may collect.
| Data Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Account registration & age/identity verification |
| Contact Data | Mobile number, email address | Account access, support, notifications |
| Financial Data | Easypaisa/JazzCash number, bank account details, transaction history | Processing PKR deposits and withdrawals |
| Usage Data | Login timestamps, pages visited, bets placed, games played, session duration | Platform improvement, responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimisation |
| Communications | Support chat logs, email correspondence, complaint records | Resolving queries and complaints |
r789 does not collect any data that is not necessary for the above purposes. We do not ask for, or store, sensitive categories of data such as racial or ethnic origin, political opinions, health data, or biometric data unless required by specific identity verification processes under applicable law.
r789 collects personal data through several channels, all of which are part of normal platform operation.
r789 processes personal data for specific, legitimate purposes. The table below sets out the main purposes and the legal basis r789 relies on for each type of processing.
| Purpose | Legal Basis |
|---|---|
| Create and manage your r789 account | Contractual necessity |
| Process PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard | Contractual necessity |
| Verify your identity and age (18+ requirement) via CNIC or other documents | Legal obligation |
| Detect and prevent fraud, money laundering, and account abuse | Legal obligation / Legitimate interest |
| Provide customer support and resolve disputes | Contractual necessity |
| Send account notifications, security alerts, and transactional messages | Contractual necessity |
| Responsible gaming monitoring — tracking usage patterns to identify potential problem gambling | Legitimate interest |
| Send promotional offers, bonuses, and marketing communications (where you have opted in) | Consent |
| Improve the r789 platform through usage analysis and feedback | Legitimate interest |
Marketing communications: r789 will only send you promotional emails or SMS messages if you have explicitly opted in. You can withdraw marketing consent at any time by contacting support or using the unsubscribe link in any marketing email.
r789 does not sell your personal data to any third party. Ever. We share data with external parties only in the specific circumstances listed below — all of which are necessary to operate the platform or comply with legal obligations.
r789 retains personal data for as long as is necessary for the purpose it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply.
When data is no longer required and no legal retention obligation applies, r789 securely deletes or anonymises it so that it can no longer be associated with any individual.
Data security is taken seriously at r789. The platform implements a layered approach to protecting your personal information and PKR payment details from unauthorised access, disclosure, or misuse.
All data transmitted between your browser and r789 is encrypted using TLS/SSL. This includes your login credentials, personal details, and all payment transaction data.
Sensitive data stored in r789's databases is encrypted at rest. Passwords are never stored in plaintext — they are hashed using industry-standard cryptographic functions.
Access to player data within r789 is restricted on a strict need-to-know basis. Staff members can only access data required to perform their specific job functions.
r789 operates continuous automated monitoring for unusual account activity, unauthorised login attempts, and suspicious payment patterns. Alerts are reviewed promptly by our security team.
Your responsibility: r789's security measures only go so far — you also play an important role in protecting your account. Use a strong, unique password for r789, never share your login credentials with anyone, and contact r789 support immediately if you suspect unauthorised access to your account.
r789 uses cookies and similar technologies to make the platform work properly, keep you logged in, remember your preferences, and understand how Pakistani members use the site so we can keep improving it. Here's what the main cookie types do.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of r789 — for example, stored preferences may not be remembered between sessions. r789 does not use third-party advertising cookies.
As a Pakistani member of r789, you have specific rights over your personal data. r789 is committed to honouring these rights promptly and without unnecessary barriers.
You can request a copy of all personal data r789 holds about you. We will provide this within 30 days of a verified request, in a commonly used electronic format.
If any of the personal data r789 holds about you is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information and we will update our records.
You can request deletion of your personal data. Note that r789 may be required to retain certain data for legal compliance — in those cases, we will explain what we are required to keep and for how long.
In certain circumstances, you can ask r789 to restrict the processing of your data — for example, while a correction request is being resolved — without requiring full deletion.
Where r789 processes your data based on consent or contractual necessity, you have the right to receive that data in a structured, machine-readable format and to transfer it to another service if you choose.
You can object to r789 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interest, subject to r789 demonstrating overriding grounds.
To exercise any of these rights, contact r789 at support@r789.wine. We will acknowledge your request within 5 working days and complete it within 30 days. Identity verification may be required before we process certain requests.
r789 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by, or data has been collected from, a minor, we will close the account and delete the associated data as quickly as technically possible.
If you are a parent or guardian and believe a minor has registered on r789, please contact us immediately at support@r789.wine. We take underage gambling prevention extremely seriously and will act on any such report without delay.
r789 integrates with third-party game studios, payment processors, and technical service providers to operate the platform. Each of these providers operates under their own privacy policy and data protection obligations, which are independent from r789's.
r789 reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable law, or to improve clarity for Pakistani members.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how r789 has handled your personal information, please use the contact details below.
For security reasons, r789 may need to verify your identity before processing a data access, correction, or deletion request. This is to ensure we do not provide personal data to someone impersonating you. Verification is a standard step and does not reflect suspicion of any kind.
Quick answers to the most common privacy questions we receive
Six core privacy principles that govern how r789 handles your data
r789 does not sell, rent, or trade your personal data to any third party. Your information is used to operate your account, not to generate revenue from data brokers or advertisers.
All data between your browser and r789 is encrypted with 256-bit SSL. Your payment details, personal information, and login credentials are never transmitted in plaintext.
r789 collects only the data that is genuinely necessary. We don't ask for information we don't need, and we don't hold onto data beyond its useful or legally required retention period.
Access, correct, delete, or port your data. r789 processes all data rights requests within 30 days and confirms receipt within 5 working days. No unnecessary friction.
This Privacy Policy is written to be understood by Pakistani players — not buried in legal language. If any part isn't clear, our support team will explain it in plain English.
Have a privacy question at 2am PKT? Our support team is available around the clock via live chat or email. Privacy concerns are treated as a priority, not a formality.
Register free, claim your 100% welcome bonus up to Rs 10,000, and play knowing your personal data and PKR payments are handled with genuine care. Easypaisa and JazzCash deposits accepted instantly.
Gambling involves financial risk. Please play responsibly and only with money you can afford to lose. r789 offers deposit limits, session reminders, and self-exclusion tools for all members. Players must be 18 or older to register. Visit Responsible Gaming for support and resources.